Step 1 - Find Your Order

Head to

and type in your order number and email address

Step 2 - Return/Exchange

Select the styles you want to exchange or return. For exchanges, you can select a different size.

Step 3 - Select a Drop Off Location

Select a convenient location to drop off the package. 

Step 4 - Package the blue Italian Shoemakers box in the brown box provided 

We cannot accept returns/exchanges that are sent back in our blue boxes. They must be shipped in the brown box provided. 

Step 5 -Drop the Brown Box off at a location

Please bring the email with the image of the QR code. The shipping location will be able to scan the code to have your product shipped.

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