Step 1 - Find Your Order

Head to

www.italianshoemakers.com/apps/returns

and type in your order number and email address

Step 2 - Return/Exchange

Select the styles you want to exchange or return. For exchanges, you can select a different size.

Step 3 - Select a Drop Off Location

Select a convenient location to drop off the package. 

Step 4 - Package the blue Italian Shoemakers box in the brown box provided 

We cannot accept returns/exchanges that are sent back in our blue boxes. They must be shipped in the brown box provided. 

Step 5 -Drop the Brown Box off at a location

Please bring the email with the image of the QR code. The shipping location will be able to scan the code to have your product shipped.

You have successfully subscribed!